Frequently Asked Questions
After registering, you associate phone numbers with Teams users in the MachCloud Web portal and within 24 hours you can make and receive calls using your desktop Teams client, mobile device or Teams phone.
Yes, Microsoft Teams includes PBX features: Such as one queue, call forwarding and voicemail. If you want more comprehensive features, MachCloud can provide them.
At the office, on the road or at home: All your communication is done through the Microsoft Teams client, whether on your mobile device, on the PC or Teams phone. Low call rates and secure calling with voice encryption. You can add and remove employees in minutes.
Yes you can: You get one new phone number per user, but you can have your existing number ported by MachCloud. The cost of this is listed in the fee schedule.
After signing up and checking if you have activated the right Microsoft subscription and Microsoft Phone Addon, you will create the link to your Microsoft Teams environment in the portal. To do this, you will need administrator access on your own Microsoft account. In your Teams app, the option to call and be called any phone number will appear.
After downloading the Teams app on your mobile (Android, IOS), you can make and receive calls using your fixed business number. For private, you will keep your cell phone number and WhatsApp.
Yes, you can make calls through dedicated Microsoft Teams devices. You can manage these devices through the Microsoft admin center.
