In today’s times, companies must move fast. Smooth communication leads to quicker progress in business. To move at the required pace, companies need to adopt the most recent technology.
DRYCAKE is a leading engineered products and services company that holds expertise in Process Equipment for reuse & recovery of municipal- and industrial wastewater. The company is equipped with experts and top-notch solutions to serve its customers in the most satisfied manner. The company has offices in Canada, Belgium, Italy, and The Netherlands.
Working together efficiently within different departments and time zones can be a challenge. So DRYCAKE implemented Microsoft Teams as their Modern Workplace and needed integration with business telephony.
“We decided to opt for Microsoft Teams since it has all the features that we need to carry out our business. However, it lacks the needed telephony services. So I did extensive research to find a business grade and affordable solution. My CloudPBX provider Vodia presented me a solution for Calling in Teams but it was way too expensive and the audio quality was mediocre. Then I came across MachCloud, which is a certified Telecom Operator. The consultants at MachCloud showed me the perfect solution to cater for the challenge we had been facing: Voice for Microsoft Teams with PBX Integration. Their solution seamlessly connects the Vodia phone extensions to Microsoft Teams users. There are no third party integrations needed with MachCloud’s solutions as the connection between Teams users and the traditional telephony network is processed by one party only.
MachCloud also provides the Microsoft licenses in one go with their telephony solutions. They helped swiftly and kindly. I recommend MachCloud.“
Mark Vanderbeken, President of DRYCAKE:
“One supplier for both Telephony and Microsoft products: Brilliant!”
DRYCAKE implemented MachCloud® Voice for Microsoft Teams with PBX Integration. This solution connects phone extensions to Microsoft Teams users without changes in the existing business telephony system.
In a world of highly-distributed environments, MachCloud tackles the customers’ needs well and stands out as a world class Telecom Operator and Cloud solution provider to enterprises, SME’s and everything in between.