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Unleash the power of Microsoft Teams with an existing PBX telephone system

Microsoft Teams is the next generation of collaboration tools for the modern workplace. When migrating to Microsoft Teams you do not want to sacrifice important PBX features. Until MachTeams®, integrated support in Microsoft Teams for an existing PBX was not available such as retaining your existing phone number and dial by extension.

Introducing MachTeams®, a patented and fully automated service for calling in Microsoft Teams, while maintaining your existing PBX. MachTeams® works in minutes without PBX migration or phone number porting.

MachTeams® Benefits

You should consider all Microsoft Teams limitations before migrating. There is no coexistence between Microsoft Teams and third party PBX phone systems. The only option you have is to fully migrate and accepting all limitations, or simply continue to use two separated platforms. The biggest advantage of MachTeams® - Extension is that you can maintain your existing PBX system and don’t have to compromise on functionality. You can continue to use your existing number plan with dial by extension. MachTeams® also integrates fixed and mobile devices, allowing the caller to dial out using the company main phone number directly from the Microsoft Teams smartphone app. Another great feature is that when a Microsoft Teams user is unavailable the call can be forwarded to any group, extension or to the receptionist.

How does it work?

Microsoft Teams user is linked to an existing PBX extension for example 201. The username, password and extension (201) of the user is entered in MachCloud® self-service web portal. MachCloud®’s geo redundant platform ensures that the fixed device at the workplace is replaced by the Microsoft Teams user smartphone.


It is not required to migrate all PBX users simultaneously to Microsoft Teams. Users who are not ready simply continue to use the PBX system as before. Important to know is that MachTeams®-Extension does not make any changes to the PBX configuration, SIP trunk or external telephone numbers.


What licenses are required?

To start using MachTeams® the following Microsoft licenses are required:

Direct Routing connection between Microsoft 365 and MachCloud® service platform
  • E1 Microsoft 365 license, one for each customer (tenant)

Microsoft 365 User
  • E1 + Microsoft 365 Phone system
  • or
  • E3 + Microsoft 365 Phone system
  • or
  • E5 (Microsoft 365 Phone system already included)
  • or
  • Microsoft 365 Business Premium + Business Voice

What does it cost?

MachTeams® licensing cost is calculated per user per month. Contact your service provider for more details.

Prices do not include sales tax (vat) where applicable.

Microsoft 365 Phone system add-on (€6.75 per month) is also required when using E1 or E3 but not for E5 license.

The existing calling plan and PBX remains unchanged. MachCloud® calling plan or cloud PBX are optional and not included.

Direct Routing connection between Microsoft 365 and MachCloud® service platform requires one Microsoft 365 E1 license (€6.75 per month) for each company (tenant). MachTeams® requires this Microsoft 365 E1 license to connect between the PBX and Microsoft Teams.

MachCloud® partner will be responsible for charging the end-user (customer). A detailed report of existing accounts will be available in the self-service web portal.

What are the prerequisites?

Extension numbers can be 3, 4 or 5 digits long, not starting with number 1.

The Microsoft Teams user can only make and receive calls. All other functions are provided by the existing PBX system.

Start Selling

After successfully registering as MachCloud® partner and purchasing MachTeams® licenses you will have access to the self-service web portal for configuring Microsoft Teams call settings.

No investment nor training is required.

Register now as Partner Sign-up here

Looking for seamless transition to cloud communication?
We are here to help.

For immediate assistance, try real time chat or call:
MachCloud B.V.
Evert van de Beekstraat 1, Unit 104
1118 CL, Schiphol
The Netherlands
Call: +31 88 622 4000

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